Read the UC4 Blog 
June 29, 2011
Duration: 50 mins
Language: English
Speakers: Christian Plaichner, VP of Global Accounts and Solutions, UC4 Software
Description:
Discover how you can meet SLA's proactively—and eliminate barriers to compliance—in the live webinar, "Taking Service Level Management to the Next Level," presented by Christian Plaichner, UC4 Director of Product Management
This in-depth 60-minute presentation will offer insights on Service Level Governor, the new UC4 solution that offers complete visibility business process automation and predictive, decision-making capabilities to help companies better manage SLA's.
Here’s some of what you’ll learn:
- How to optimize performance and costs by bringing together infrastructure and processing requirements in real time
- How to improve your QoS by coordinating business processes, applications, and IT infrastructure to avoid manual interventions
- How to reduce IT workload by 50% by proactively managing SLAs and eliminating delays and inquiry calls
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