Professional Services for Your Workload Automation Excellence

UC4 Software delivers more than just software. We place enormous value on services and have a higher proportion of our staff in services than most specialized vendors: 45 percent of the UC4 staff is dedicated to professional services and customer support. The UC4 services organization has the people and the expertise to make sure implementations get off the ground as quickly and as painlessly as possible.

Our services include:

Consulting
We have developed strong, repeatable implementation methodologies, designed to secure rapid results in key areas, such as legacy replacement or new application deployments, and multi-vendor application process integration.

Support
We run two 24x7 support centers and provide a full self-service support capability via the internet. Our support services are multi-channel and our support engineers can be accessed via telephone or via e-mail 24 hours, 7 days a week, anywhere around the world.

Education
We have a strong focus on training and knowledge transfer to enable clients to continue expanding the automation platform throughout the business. Training is available onsite or in our own training centers in the USA and Europe.

Customer care programs, user groups, forums and dedicated account management ensure that UC4 establishes and maintains close business partnerships throughout the entire life-cycle of its customer relationships.