SunGard Higher Education

Managing a school or university requires the coordination of people, processes and technology. From student admissions to alumni associations, IT systems must support an institution’s objectives. Too often though, critical student administration processes are impacted by human error, manual interventions and avoidable delays.

UC4 Software's solution organizes jobs, data center processes and manual tasks, using automation templates integrated with SunGard Higher Education to extract risk, latency and time from critical system processing.

Automate Financial Aid
Accelerate job completion by integrating UC4 automation models with Banner® workload such as financial aid distribution. Automate routine manual tasks to reduce errors and free-up staff for more productive tasks. Ensure students receive funding on time. 

Manage Student Letter Generation
Automate letter generation procedures for timely distribution. Optimize use of electronic delivery channels and take advantage of email, ftp, network printer or even text messaging. Improve student communication efficiency.

Monitor Student Administration Operations
Centrally manage system and data center processes and monitor in real-time. Track progress as complex HR and administration tasks execute automatically, through an easy-to-use graphical interface. Optimize use of available IT resources to deliver consistent service year-round.

Audit and Report Student Payments
Manage and restrict user access to automation routines by institutional role. Record all transaction activities and generate audit reports for regulatory compliance and improved accountability.

UC4 Extends the Vision of a Customer’s Unified Digital Campus (Example)
Managing the information and records of 30,000 students is no small task, and in 2003, George Mason University decided to migrate all student services to SunGard Higher Education Banner in order to address the need to integrate diverse departments. Since implementing Banner and UC4, administrators at George Mason University have enjoyed faster and more efficient processing of jobs, more efficient distribution of resources, a reduction in risk associated with data entry errors, a relief of the burden on staff resources and the overall benefit of working with an automated, integrated system.