Lights-Out Operations

We are all human. Even the greatest staff will occasionally make mistakes, and no one can stay awake all night, every night. Today, intense pressure is placed on IT staff to master multiple applications, deal with the shrinking batch window and manage increasing—and increasingly complex—workload volumes. No matter how hard you and your staff work, human error remains a major contributor to application downtime.

UC4 Software's solution automates all IT workload to compress processing times, reduces operator intervention and removes risk for reliable lights-out operations. In the event an error does occur, our solution notifies you automatically by pager, phone, or email—it is a great feature, and one we hope you willl never have to use.

Automate Workload Management
Set up event-driven, knowledge-based process flows to remove latency and risk of operator error. Intuitive graphical interface simplifies management of disparate business applications and IT platforms. 

Manage By Exception
Define thresholds and monitor processing in real-time for proactive management. Automate error recovery routines and alert personnel to critical problems.
 
Integrate Scheduling Environment
Consolidate existing application and operating systems schedulers for end-to-end visibility and control. Orchestrate complex dependencies in object-based, drag and drop environment.

Centralize Management and Control
Central console provides enterprise-wide visibility for workload. Jobs are integrated with third-party IT systems management tools.

UC4 Extends Lights-Out Operations (Example)
The City of Albuquerque is one of the fastest growing cities in North America. When they decided to migrate water utility billing off the mainframe, they needed a complete solution to integrate, automate and orchestrate processing. In less than six weeks, the city achieved lights-out processing with UC4 Software solutions. Today, the city automatically posts payments, generates invoices, handles online transactions and distributes output (preparing the actual paper bills) using UC4.