Run Book Automation

Your IT run book helps ensure regular housekeeping, maintenance and other data center activities are executed in the correct order. It is a critical task, and it is also time-consuming and fraught with the possibility of human error. So it is time to throw your run book away.

UC4 Software's solution allows enterprises to convert the contents of the IT run book into a set of automated procedures that will run 24x7 with minimal operator intervention at optimal efficiency.

Automate IT Operations Processes
Rapidly create and deploy process definitions to run data center and application admin workload with an intuitive drag&drop design environment. Embed operational logic and exception handling conditions into automated processes and eliminate costly errors from essential administrative tasks.

Orchestrate Data Center Workload
Dynamically manage dispatching and execution of your run book workload. Automate responses to operator requests. Proactively monitor enterprise landscape. Synchronize parallel processing of database backups and other workload across operating platforms and business applications to reduce scheduled downtime.

Integrate with IT Infrastructure Tools
Communicate with existing systems management tools using proven interfaces and automate raising of alerts, events and trouble tickets whenever jobs fail. Integrate handling of server, database and network monitor thresholds with other operational tools and procedures.

Out-of-the-box Run Book Templates
Accelerate implementations with pre-configured templates that map common operational procedures. Create repeatable templates to perform that will easily scale using modular design tools. Simplify operations of complex IT landscape.

Centralize Management and Monitoring
Monitor RBA workload from a central point of control. Track progress, deal with exceptions and check outcomes using an enterprise dashboard that provides real-time graphical views into all processing activities.

UC4 Extends Run Book Automation (Example)
A US health care provider needed a RBA solution to track and handle inbound/outbound processing requests and outputs exchanged with an external financial management system. With UC4, complex workflows could be managed from end-to-end with no need for manual intervention. Managing workload through dynamic setting of parameters, dealing with restarts and automated user notifications ensured a robust and efficient platform for the organization's business critical processes.