Business Integration

UC4 Workload Automation Suite connects your people to your applications and to underlying IT systems with workflow templates that map business processes. Key business integration features include:

Process Templates
Our intuitive design environment connects manual stops, user input, batch requests and report checking with business decision-making logic. We form automation templates that map key business processes so you can enable flexibility and scaling of common procedures and create re-useable and repeatable processes. You will significantly reduce roll-out times for new projects and accelerate business processes.

Business Process Integration
We help you transfer information between applications and avoid re-keying data from one system to another, thereby eliminating input errors and ensure you have the most up-to-date business data. You can automate the checking of content and the completion codes of output files, which improves service delivery and shortens processing time.

Graphical Analysis and Time-Based Views
Graphical flowchart views provide you with a clear understanding of the sequence of execution and dependencies. No matter how complex the business process, changes can be easily made to process flows with a drag and drop GUI. At run-time, progress can be tracked using GANTT chart views, allowing management to assess predicted performance against actual and take preemptive action if SLA goals are at risk.

Straight Through Processing
With UC4, you can easily automate event-driven processing of back-end workload instigated by transaction activity—be it an online order, a customer payment, a securities trade or a change in billing information. And, you can also manage straight through processes made up of multiple steps spanning disparate applications and operating systems, requiring turnaround times that can vary from seconds to days. Finally, you can accelerate processing to near real-time, raising service levels while lowering overall operations costs at the same time.

Production Life-cycle Management
Centralize all of your production control definitions and provide unique end-to-end process visibility and manage workload migration from test systems through to production. Simplify deployment of your business’s schedules to multiple instances and platforms with "build once, repeat often" methodology. Centralize and secure change management. Keep an account of all changes and all processing activities.

Integrated File Transfer
You need to make certain your business has accurate information. Embedding file transfers into complex processes safeguards against using outdated data and eliminates the need for extra FTP tools by managing file transfers, all while using secure communication.

Audit Trail and Reporting
Comprehensive auditing ensures all of your processing activities are recorded and all version changes to production controls are logged. In a matter of minutes, reports can be produced detailing performance against service level objectives. Pre-defined templates are available to generate audit reports that support compliance directives such as Sarbanes-Oxley.

External Interface Management
Rationalize custom scripting of external interfaces with parameter based interfaces that are centrally defined for multiple reusability. Initiate interfaces based on file arrival, business event, database update and more. Managing external interfaces reduces maintenance overheads and minimizes the impact of upgrades.

Automated Exception Handling
You can manage and control all aspects of handling processing failures, from generating SNMP alerts and user notifications through to initiating step-level restarting of failed jobs and raising trouble tickets. Interface with IT systems management and business activity monitoring tools. Automate recovery procedures to maximize performance and minimize downtime.