By measuring your internal business processes against key performance indicators, UC4 KPI™ gives you the data you need to determine how well your systems are performing, so you can take immediate corrective action when necessary.
You’ll find the reports it generates useful for a wide range of purposes—from capacity planning and infrastructure optimization to determining compliance with service level agreements. UC4 KPI also provides the data you need to calculate process growth rates, so you can accurately determine internal cost structures. And with its powerful online and offline ad-hoc query engine, you can either use predefined query templates or build your own custom queries to access the data you need.
With UC4 KPI’s ability to perform advanced data mining and analytics on your IT workload statistics, you’ll be able to keep your IT operation performing at its best.
UC4 KPI Benefits
- Measures your IT systems’ performance against key performance indicators
- Helps you comply with service level agreements
- Provides quantitative information for internal billing purposes
- Provides data needed for capacity planning and infrastructure optimization
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