Jump-Start Your UC4 Implementation

Start realizing the benefits of your UC4 investment right away.  No one knows the IT automation industry better than our consultants, who average 7 years of experience in implementing UC4 solutions.

UC4 Engagement Methodology
The UC4 engagement methodology is based on a best practice infrastructure, solid examples to use as a roadmap, and hands-on training. We start with a pre-engagement session in which we work with you to determine the scope of the project, including start date, implementation prerequisites, and project deliverables, and tasks. Then we prepare a detailed Statement of Work that clearly defines the project goals, task plans, and engagement milestones, so that we all share a common vision and understanding. Only then do we begin work. And with one or two of your staff shadowing our consultants during the entire process, you’ll have the confidence and knowledge to be able to move forward on your own when we complete our work.

Services Available
Consulting services available from UC4 include:

• Proof of Concept
  Give UC4 a test run before making a final decision. In just a few days, you'll learn to install, test, and evaluate the product first-hand. Plus our team of consultants will remain available for the duration of the trial period to answer questions.

• Conversions
  Let our team of expert consultants transition all your processes from your legacy job scheduling technology to UC4—including automatically converting old job-scheduling definitions to UC4, further optimizing them, and ensuring that even the most complex processes run smoothly throughout the conversion effort.

• Implementation Services
  Streamline implementation and ensure a successful launch, so you can start realizing the benefits of workload automation as quickly as possible.

• Auditing and Re-Engineering
  Continue to improve the stability, efficiency, and transparency of your daily processing with regular audits and optimizations. You’ll experience improved performance, greater transparency, a more stable system, more efficient processing, and decreased IT costs.

• Version Updates
  Seamlessly upgrade to the latest version of our software with the help of our consultants, so you’ll have immediate access to the latest features and functionality.

Post-Implementation Quality Assurance
We value your continuing feedback and stay in touch. We also have a support forum where you can raise questions and get answers at any time, and we host regional Customer Days and an annual User Conference where you can learn about upcoming products and meet product marketing, the development staff and executive management.