Enhance Ventyx Speed and Accuracy

Ventyx Customer Suite is a comprehensive customer management system for utility customers, handling everything from simple inquiries to marketing initiatives to complex billing processes. However, its inability to process multiple billing jobs at once, together with the need to manually enter job parameters, can result in long billing cycles and bad runs.

And if a billing cycle fails to complete on time or parameters are entered incorrectly, you have to discard the whole day’s billing, resulting in delayed revenues that you may not recoup until a “catch-up” billing cycle at the end of the month. In addition, the internal Ventyx job scheduler has limited capabilities. For example, it cannot handle FTP meter readings and does not support scheduling of outside processes, including those in other applications with which Ventyx may interact.

UC4’s solution—co-developed, tested, and validated with Ventyx—solves all of these problems.

By automating your workload within, around, and beyond Ventyx, UC4 speeds up processing and reduces errors, making your billing cycles reliable, accurate, and trouble-free.

UC4 Benefits

• Significantly reduces implementation time—in many cases from months to just weeks.
• Provides full automation of business processes, including FTP transfers, across all applications in the enterprise.
• Significantly speeds up processing by running multiple jobs at once, eliminating latency between steps, and eliminating the chance for operator error.
• Includes extensive checks that ensure completion of all jobs—on a business as well as technical level.
• Dramatically improves functionality with features like automatic passing of dynamic job parameters and the ability to easily set up sophisticated job dependencies.
• Intelligently maximizes computing resources, distributing processing across a group of servers based on each server’s current load, priority, and execution time of its last job.
• Gives you a single graphical interface for managing your entire workload—Ventyx and non-Ventyx.
• Manage Ventyx streaming processes seamlessly.