Real-Time Intelligence for Context-Aware Processing

With the increasing complexity of today’s IT environments, you need to be able to sense and respond to business events in real-time. Nothing less will do. A real-time complex event processing capability is the only way to ensure successful business and IT automation, exceed your service level agreements, and be able to address IT issues before they cause major problems.

At UC4, we give you the ability to do just that—by combining real-time intelligence with automation and broad visualization capabilities. Our systems’ built-in intelligence gives them the context awareness to interpret key business indicators and IT events and spot potential problems before they come to a head. Applying their automation capabilities, they then take corrective actions, based on rules you establish, to rapidly resolve the root cause of these problems. And their ability to display complex information visually gives you an easy-to-grasp, end-to-end view of your processes across the enterprise. Together, these capabilities enable you to identify patterns and predict in advance any actions that are needed, so you can head off potential problems before they occur.

UC4’s complex event processing (CEP) capabilities mean you no longer have to wake up in the middle of the night to solve a problem and spend hours searching through log files to find the cause of the failure. With CEP, you can fulfill business needs on time, at the lowest possible cost, while also freeing up your time to focus for more strategic activities.

Learn more about:

• UC4's Proactive Service Level Management, helping you monitor SLAs proactively, in real time, minimizing manual intervention and eliminating penalties and delays.
• UC4 Application Performance Assurance, enabling you to consistently deliver high performance and availability
• UC4’s pattern-seeking, analytic, and reporting capabilities, helping you spot patterns, analyze trends, and better understand process interaction and resource utilization throughout the enterprise

UC4 Benefits

• Real-time sense-and-respond capabilities across the enterprise
• Built-in intelligence for context-aware interpretation of key business indicators and IT events
• Ability to predict problems and take the necessary action automatically, to prevent them from degrading performance or affecting system availability